Today's Promo : Every order gets a free 25g sample. Orders over $125 get three 25g samples!×

Shipping and Order Policies

Accepted Forms of Payment

We accept checks, cashiers' checks, money orders, and postal money orders.

Payment Policies

All prices are in US Dollars (USD).  Orders paid by check will be held until payment has cleared.

Shipping Methods

Orders are shipped via USPS "First Class," "Priority Mail" or "Priority Express" Mail, as well as FedEx Home Delivery (or FedEx Ground for business addresses), with the option for FedEx Hold-For-Pickup.  USPS Priority Mail is not a guaranteed service, but most orders should be received within 2 or 3 days.  USPS Express Mail is said to be a 1-2 day guaranteed service, although delays may occur on the courier's end (USPS sometimes contracts with couriers for the last leg of the delivery).  Therefore, we ultimately cannot guarantee it, but usually, there is no problem.  For all services, USPS and FedEx do provide tracking numbers, which will be emailed using the email address provided.

Send an email using the contact form if you have any shipping-related questions or concerns.

Shipping Policies

We ship Monday through Friday. Orders placed by 2:00 PM Central time M-F are guaranteed to ship the same day. Any order placed after 2 PM on Friday will ship on the following Monday. If your order is in by 2 PM Central time (M-F) it will probably still go out the same day.

USPS Express delays occur outside of our control, and it is not economically feasible for us to apply for refunds when they fail to meet their guarantees, so we have implemented a compromise. Our official policy on delayed USPS Express packages (brought to our attention) that are not delivered by the end of the guaranteed day is to issue a $14 coupon to be used on your next order.

***Currently we ship only to locations within the United States and its territories - except for the states of Arkansas, Indiana, Tennessee, Vermont, Wisconsin and Alabama.

Refunds

We are not able to take returns due to the risk of product contamination.  However, if you feel that your order is unsatisfactory or inaccurate, please let us know, and we will try to make it right.  Please use either our Contact Page or email us directly at info (at) mmmspeciosa.com.

Miscellaneous

By purchasing from MS, you agree not to resell our products for any reason. 

Usually, we are responsive to emails between 9:30 AM thru 2:30 PM CT on Monday through Friday. If you write in after 2:30 PM CT we will get back you as soon as possible the next business day.

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